The backlash grew fast and millions of people, including several high-profile figures, started to explore rival apps Signal and Telegram.Įven governments, including India’s - WhatsApp’s biggest market by users - expressed concerns. Less than a week into the new year, the Facebook-owned instant messaging app had already annoyed hundreds of thousands of users with its scary worded notification about a planned policy update. It’s safe to say WhatsApp didn’t have the ideal start to 2021.
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